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Customer Support Application

Realizing that the one pivotal factor to success is the customer itself has made CyberMAK negate the uncontrollable influences of the outside world which generally is the denominator for a customer’s reaction, by enabling proactive management of your customers through our Customer Support Application, thus bringing about the desired positive influences, loyalty and changes in your customer perceptions. This in turn brings about decreased churn, increased loyalty, heightens brand visibility and is conducive to the WOW factor. Enhanced Customer Experience...
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Customer Support Application

Delight your customer with CyberMAK’s Customer Support Application (CSA), based on the acclaimed digital enterprise-wide software BMC. Our solution integrates into your existing Business and IT environments thereby providing UTT for your company with a single digital customer interface. CyberMAK’s CSA incorporates key aspects like customer integration, creating in them a sense of belonging. It heightens service quality, increases customer experience and allows for an organization to reach a broader audience rapidly. It is your proactive tool for swaying your...
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Media & Entertainment

Chatbots can help improve overall campaign performance by leaps and bounds, with one campaign achieving a 98% open rate and 12 times higher click-through rate. Hubspot What sets our bots platform apart See for yourself why enterprises around the world trust our platform to build conversational chatbots. Our Bots Platform is an end-to-end platform that was built, from the ground up, with the enterprise in mind and includes all the features media and entertainment companies need to build powerful and...
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Insurance

Cognitive AI spending among insurers is expected to rise to $1.4 billion by 2021 with a CAGR of 48% IDC How our chatbots can provide conversational coverage for your organization See for yourself how our bots can create engaging and differentiated customer experiences for your policyholders – turning everyday interactions into familiar, personalized and highly informative engagements that will have them coming back for more. Manage digital claims conversationally and quickly while eliminating avoidable delays and  frustration. Deliver personalized quotes...
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CyberMAK partners with Kore.ai offering Conversational AI-Powered Chatbots for Digital Transformation

CyberMAK Information Systems, a global leader in digital transformation, is pleased to announce partnership with Kore.ai, a globally recognized leading Conversational AI Platform. This partnership will help boost digital initiatives of clients by enabling human and machine interactions to be more conversational and effective. Through this partnership, CyberMAK along with Kore.ai will be providing an enterprise-grade, end-to-end conversational AI platform that can be deployed on-premises or on-cloud, enabling companies to rapidly and easily build and deploy advanced chatbots. Kore.ai offers an...
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CyberMAK Information Systems announces partnership with Automation Anywhere to address demands for automation globally

CyberMAK Information Systems, the global leader in digital transformation, has signed a strategic partnership with Automation Anywhere that will enable clients to fast track their business processes through automation.  The global Robotic Process Automation (RPA) market size is expected to reach USD 3.97 billion by 2025, according to a new study by Grand View Research, Inc. Through this partnership, CyberMAK will empower large enterprises with an intelligent and intuitive robotic process automation platform that will liberate them from complex time-consuming tasks allowing...
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Banking

By 2021, more than 50% of enterprises will spend more per year on bots and chatbot creation than traditional mobile app development Gartner How our chatbots can empower your bank See for yourself how our bots can create personalized and engaging banking experiences for your customers by serving multiple functions – from personal banker to customer service rep and everything in between. Bots can act as a personal banker by helping customers transfer funds, add beneficiaries, and perform other common...
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Retail

By 2023, over 70% of all chatbots accessed will be retail based. Furthermore, chatbot ecommerce transactions will reach $112 billion annually. Juniper How our conversational bots can increase sales and cut costs for your online and brick-and-mortar stores See for yourself how our bots can create new opportunities for your business by fundamentally transforming the digital and in-store shopping experience. Our bots can act as automated shopping assistants for your customers, improve and personalize service experiences, streamline retail operations, and...
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Travel

How our chatbots can help your company simplify travel arrangements and streamline business procedures See for yourself how our bots can help you provide your customers with the ultimate travel and vacation experience while improving the efficiency and productivity of your staff. Empower customers to seamlessly search, compare and book flights on their own via natural language. Allow customers to check in for their flight, train, bus or boat through the channel of their choice. Help customers quickly cancel and...
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Airlines

68% of airlines and 42% of airports are planning to adopt AI-driven chatbot services by 2020 SITA How our chatbots can transform your airline See for yourself how our bots can help you increase efficiency and productivity while significantly improving customer travel experiences. Make it easy to search for flights and provide, if desired, travel updates and alternative options. Offer a seamless purchase and booking experience via simple text or speech . Allow customers to check in for their flight...
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