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TrueSight Operations Management

Use machine learning to identify, analyze, and resolve application and infrastructure problems–fast Use machine learning to establish dynamic baselines and reduce event noise by 90% Identify data anomalies and predictively alert to remediate issues before service impact Identify root cause 50% faster with a patented probable cause analysis engine Expedite troubleshooting with log analytics based on the context of the event Create stunning drag-and-drop reports in minutes with TrueSight Smart Reporting Deploy workflows to automated event remediation and reduce MTTR by 75%
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TrueSight Cloud Operations

Streamline cloud operations management The cloud changes fast. You need cloud management that enhances business agility without compromising security and compliance, and proactively manages cloud expense. Get multi-cloud visibility across cloud solution providers, accounts, and services Automate cloud cost optimization Automate cloud security posture management Manage RBAC (role-based access control) across organizational views Keep costs in-line with budget Use predictive insights to proactively manage cloud ops
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SecOps: Security Operations

Fast track multi-cloud security—fixes in minutes, not weeks SecOps is the seamless collaboration between IT Security and IT Operations to effectively mitigate risk. BMC SecOps solutions enable your teams to prioritize and remediate critical vulnerabilities, and systematically address compliance violations through an integrated and automated approach across your multi-cloud environment.
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SECOPS: SECURITY OPERATIONS

Fast track multi-cloud security—fixes in minutes, not weeks
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CyberMAK Information Systems recognized as the “Robotic Process Automation – Growth Partner of the Year in Telecoms” by Automation Anywhere

Automation Anywhere recently announced that CyberMAK Information Systems has been awarded as “Growth Partner of the Year – Telecom” as a part of their prestigious IMEA Partner Awards. CyberMAK is certified as an Automation Anywhere “Centre of Excellence” for Digital Strategy and Automation with a massive global team of RPA certified professionals. CyberMAK has deployed digital workers for numerous enterprises across diverse industries that have exponentially increased efficiencies for various business functions within organizations. Automation is key in the telecom...
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CyberMAK Information Systems signs an industry 4.0 partnership deal with METI M2M India Pvt. Ltd.

Our world today is driven by diverse technologies with data being the end-game. But with legacy and newer systems in the mix, the need to extract data from various sources, correlate them and use them to drive advantages is key. With the fourth industrial revolution and the introduction of IoT, we have transformed into a smart generation. IoT is embraced and prevalent worldwide and is a trend that has brought about tremendous savings by giving users the ability to analyze...
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Customer Testimonials

I would like to appreciate your efforts which you put in to make BMC customer support application very successful use case for Ooredoo, it was my pleasure to be sponsoring this project and achieve a great success with your team at CyberMAK. CSM help us to manage and maintain our SLAs with customer and the, OLAs and ALAs between our internal teams thus help us to reduce the churn by and increase the FCR. It has given us a 360-degree view...
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Retail

By 2023, over 70% of all chatbots accessed will be retail based. Furthermore, chatbot ecommerce transactions will reach $112 billion annually. Juniper How our conversational bots can increase sales and cut costs for your online and brick-and-mortar stores See for yourself how our bots can create new opportunities for your business by fundamentally transforming the digital and in-store shopping experience. Our bots can act as automated shopping assistants for your customers, improve and personalize service experiences, streamline retail operations, and...
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Bot Insight

RPA ANALYTICS THAT TELL THE WHOLE STORY Bot InsightTM is the only analytics platform to deliver both operational and business intelligence, in the moment. YOUR SOFTWARE ROBOTS AREN’T JUST WORKING TIRELESSLY TO GET THINGS DONE, THEY HAVE A STORY TO TELL Big Data goes with the territory. Your digital workforce is bringing back complete information on not only what it does but also what it encounters along the way. Everything is recorded and visible to the enterprise, anytime. But what does...
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RPA BY INDUSTRY

RPA Digital Workforce Telecom AUTOMATE TO IMPROVE GLOBAL CONNECTIVITY RPA Digital Workforce 5G is driving monumental change in the telecommunications industry. To achieve the next level of connectivity, communication service providers (CSP) must automate processes to improve operational efficiency, elevate field operations, and enhance customer experience across a multitude of offerings including voice and broadband. As competition expands from over-the-top (OTT) players and device manufacturers, telecom RPA Digital Workforceorganizations need to look at non-traditional approaches to save cost, drive revenue,...
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