Use machine learning to identify, analyze, and resolve application and infrastructure problems–fast
- Use machine learning to establish dynamic baselines and reduce event noise by 90%
- Identify data anomalies and predictively alert to remediate issues before service impact
- Identify root cause 50% faster with a patented probable cause analysis engine
- Expedite troubleshooting with log analytics based on the context of the event
- Create stunning drag-and-drop reports in minutes with TrueSight Smart Reporting
- Deploy workflows to automated event remediation and reduce MTTR by 75%
Get AIOps insight into infrastructure and applications for multi-cloud management
Infrastructure Management
Use analytics to detect stressed resources, predict impact, and prevent problems
TrueSight Infrastructure Management helps you detect and address performance abnormalities before they impact the business. It automatically learns the behavior of your infrastructure, telling you what’s normal, and only issues alerts when behavior needs attention. This helps you focus on the events that matter most to IT and the business.
- Cuts cost by eliminating the need to manage thousands of traditional, static thresholds for event generation
- Reduces false alarms and associated incidents by up to 90 percent
- Minimizes the need to manually define, configure, and maintain correlation rules and policies
- Groups events for better visibility by role, geography, or technology
Log analytics
Machine learning mines log data to reveal root cause
TrueSight IT Data Analytics uses machine-assisted analysis for log data, metrics, events, changes, and incidents. You can automatically sift through millions of messages with a single click to solve problems faster.
- Automate cross-domain collection and indexing of log and other machine data
- Search for anomalous behavior and identify patterns and deviations with behavioral learning
- Create proactive alerts when pattern deviations are detected
Application Performance
Go beyond monitoring for deep user experience insight
TrueSight AppVisibility collects performance and availability data for applications and the supporting infrastructure stack to create a clear map of applications and dependencies, so you can easily see how application components within the topology affect end user experience.
- Get instant insight into the performance of applications and the behavior of users with real and synthetic end-user experience management
- Pinpoint which users, transactions, and application calls are affecting performance
- Isolate slow or failing transactions between application stack components
- Manage cloud and hybrid applications on and off-premises from a single interface
Service Resolution
Three steps to faster, more accurate service resolution
Close the ITOM–ITSM communication and process gap by connecting TrueSight monitoring and event intelligence with BMC Helix ITSM to prevent or resolve issues before they affect your business.
- Eliminate manual incident creation. Incident tickets are triggered when events are detected by your performance management solution.
- Identify root cause and optimize ticket routing. Infrastructure performance issues trigger an incident ticket and associate it directly with specific configuration items in your configuration management database (CMDB).
- Understand and communicate business impact. If you’ve defined service or application models in your CMDB, incident tickets will be triggered whenever the availability of a particular business service is going to be impacted.
- Infrastructure Management
- Log analytics
- Application Performance
- Service Resolution
Infrastructure Management
Use analytics to detect stressed resources, predict impact, and prevent problems
TrueSight Infrastructure Management helps you detect and address performance abnormalities before they impact the business. It automatically learns the behavior of your infrastructure, telling you what’s normal, and only issues alerts when behavior needs attention. This helps you focus on the events that matter most to IT and the business.
- Cuts cost by eliminating the need to manage thousands of traditional, static thresholds for event generation
- Reduces false alarms and associated incidents by up to 90 percent
- Minimizes the need to manually define, configure, and maintain correlation rules and policies
- Groups events for better visibility by role, geography, or technology
Log analytics
Machine learning mines log data to reveal root cause
TrueSight IT Data Analytics uses machine-assisted analysis for log data, metrics, events, changes, and incidents. You can automatically sift through millions of messages with a single click to solve problems faster.
- Automate cross-domain collection and indexing of log and other machine data
- Search for anomalous behavior and identify patterns and deviations with behavioral learning
- Create proactive alerts when pattern deviations are detected
Application Performance
Go beyond monitoring for deep user experience insight
TrueSight AppVisibility collects performance and availability data for applications and the supporting infrastructure stack to create a clear map of applications and dependencies, so you can easily see how application components within the topology affect end user experience.
- Get instant insight into the performance of applications and the behavior of users with real and synthetic end-user experience management
- Pinpoint which users, transactions, and application calls are affecting performance
- Isolate slow or failing transactions between application stack components
- Manage cloud and hybrid applications on and off-premises from a single interface
Service Resolution
Three steps to faster, more accurate service resolution
Close the ITOM–ITSM communication and process gap by connecting TrueSight monitoring and event intelligence with BMC Helix ITSM to prevent or resolve issues before they affect your business.
- Eliminate manual incident creation. Incident tickets are triggered when events are detected by your performance management solution.
- Identify root cause and optimize ticket routing. Infrastructure performance issues trigger an incident ticket and associate it directly with specific configuration items in your configuration management database (CMDB).
- Understand and communicate business impact. If you’ve defined service or application models in your CMDB, incident tickets will be triggered whenever the availability of a particular business service is going to be impacted.
TrueSight Operations Management Solutions
TrueSight Infrastructure Management
Enable IT operations with cloud and vendor agnostic infrastructure monitoring and management.
TrueSight IT Data Analysis
TrueSight Machine learning mines log data to reveal root cause.
TrueSight App Visibility
APM designed for IT operations that gets to the source of problems 10x faster
TrueSight Middleware Management
Ensure application and infrastructure performance through middleware management.
