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TrueSight Network Automation

Network configuration and automation for better agility, security, and efficiency Threat remediation: Perform scan-less detection of vulnerabilities. Combine with TrueSight Vulnerability Management to enhance visibility and respond to threats across servers and networks. Patching/image updates: Leverage integration with vendor and NIST National Vulnerability DB security notifications to identify vulnerabilities, remediate device images, and upgrade devices with zero downtime. Configuration: Drive fast configuration changes across thousands of network devices with automated roll-back and change tracking. Compliance: Control device access to view or change...
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Monitor a wide array of middleware technologies with a single solution TrueSight Middleware Management gives you a cross-enterprise view of your middleware environment with the context needed to prevent service disruptions and respond quickly when problems occur. Proactively identify middleware problems that may affect service delivery Monitor middleware software and hardware, including IBM MQ, DataPower, and Integration Bus (IIB) Determine the status of any middleware object, anywhere in your environment, without having to log into each host Satisfy service delivery...
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Enable greater efficiency when you move from the traditional bottom-up approach to IT infrastructure management Broad and deep coverage – Out-of-the-box coverage for key technology vendors, and customizable integrations via APIs, SDKs, scripts, and Sentry Monitoring Studio ITSM integration – Integrate TrueSight with Remedy Service Management for automated ticket creation, enrichment, and routing Cloud-ready – Monitor the health and performance of IT infrastructure and application resources across a multi-cloud environment Smart Reporting – Create stunning drag-and-drop reports in minutes
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Customer Service Management

Organizations today heavily invest in Service Quality Solutions with the realization that by not having Service Quality Applications there is a tremendous impact on the Customer and Business as follows: Inability to have a 360-degree visibility of Customer (Complaints, Service Requests, Issues, Suggestions) from various touch-points Lack of measurement of internal and external services to customers Lack of completeness of information, since the Service Quality Solutions integrate into various peripheral applications to summarize data and give it to the Agents or...
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Complex application workflows? Problem solved. Streamline the orchestration of business applications—delivering better apps faster—by embedding workflow orchestration into your CI/CD pipeline Extend Dev and Ops collaboration with a Jobs-as-Code approach Simplify workflows across hybrid and multi-cloud environments with native AWS and Azure integrations Deliver data-driven outcomes faster, managing big data workflows in a scalable way Take control of your file transfer operations with intelligent file movement and enhanced visibility
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BMC Helix Platform

Your collaborative, cloud-based application development environment Multi-cloud ready: Extend, integrate, and customize workflow-based apps Cognitive micro-service framework: Add AI service capabilities to your apps Integration service: Connect newly created apps to third-party services and core systems No-code application tailoring: Business analysts can easily modify applications using drag-and-drop design tools Rapid application assembly: Reusable code components can be used by both developers and business analysts to generate consistent design patterns Rich integrations: REST APIs can be reused in any custom application for a variety of use cases
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