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TrueSight

Run and reinvent IT and cloud operations to build a more agile enterprise. TrueSight is an AIOps platform that helps complex and growing enterprises reinvent how IT Operations delivers fast, secure, and cost-effective services.

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Enterprises like yours achieve real value when using TrueSight

  • Deliver 99.99% uptime on application services
  • Reduce event noise and MTTR by 50% or more
  • Remediate vulnerabilities in hours rather than weeks
  • Save 1000+ hours/month on compliance activities
  • Manage 66% more servers without adding staff
  • Increase server density up to 5X
  • Consolidate tools to save money and standardize

Key capabilities of the TrueSight platform

Performance

Reduce MTTR with best-in-class event analytics across the breadth of your infrastructure – data centers and IaaS (AWS, Azure, GCP)

  • Continuously learn normal and abnormal behavior of infrastructure and application services
  • Reduce event noise using patented analytics of events, performance metrics, and logs
  • Simplify operations with a manager-of-managers by integrating events from specialty monitors
  • Automatically generate incident tickets, notifying the service desk before users are impacted
  • Identify and score probable causes and remediate root cause in a simple workflow
  • Quickly drill-down from business service level to application component tiers
  • Understand user experience in test and production using synthetic user monitoring
  • Track real user experience with active capture through thick-client and web apps

Security

Close the gap between Security and Operations teams

  • Automate multi-tier remediation of vulnerabilities once identified by security team
  • Ingest vulnerability scans natively from Qualys, Tenable, and Rapid 7
  • Easily prioritize impact of change and develop remediation plans at scale
  • Find and fix risky configurations of AWS, Azure, and GCP cloud services and containers
  • Provide security teams a first-ever view into planned actions, predictive SLA, and burndown views
  • Supply auditors and stakeholders with the data to show process performance and success
  • Eliminate blindspots left by scanning process by integrating with BMC Helix Discovery

Improving SecOps has direct benefits

Fewer security breaches
69%

Fewer security breaches

Decreased cost of patching
49%

Decreased cost of patching

Decreased cost of compliance
47%

Decreased cost of compliance

Cost

Optimize multi-cloud capacity and costs

  • Track and manage costs with visibility across data center and public cloud infrastructure
  • Simulate migrations from on-premises and between AWS, Azure, and GCP
  • Eliminate wasted spend by right-sizing resources and terminating idle resources
  • Reserve and schedule IT infrastructure resources for onboarding applications day-one
  • Forecast and model changes in demand to adjust IT resources as needed
  • Prevent budget overruns with insight to changes in spending
  • Report the cost of IT resources to business and IT stakeholders
  • Performance
  • Security
  • Cost

Performance

Reduce MTTR with best-in-class event analytics across the breadth of your infrastructure – data centers and IaaS (AWS, Azure, GCP)

  • Continuously learn normal and abnormal behavior of infrastructure and application services
  • Reduce event noise using patented analytics of events, performance metrics, and logs
  • Simplify operations with a manager-of-managers by integrating events from specialty monitors
  • Automatically generate incident tickets, notifying the service desk before users are impacted
  • Identify and score probable causes and remediate root cause in a simple workflow
  • Quickly drill-down from business service level to application component tiers
  • Understand user experience in test and production using synthetic user monitoring
  • Track real user experience with active capture through thick-client and web apps

Security

Close the gap between Security and Operations teams

  • Automate multi-tier remediation of vulnerabilities once identified by security team
  • Ingest vulnerability scans natively from Qualys, Tenable, and Rapid 7
  • Easily prioritize impact of change and develop remediation plans at scale
  • Find and fix risky configurations of AWS, Azure, and GCP cloud services and containers
  • Provide security teams a first-ever view into planned actions, predictive SLA, and burndown views
  • Supply auditors and stakeholders with the data to show process performance and success
  • Eliminate blindspots left by scanning process by integrating with BMC Helix Discovery

Improving SecOps has direct benefits

Fewer security breaches
69%

Fewer security breaches

Decreased cost of patching
49%

Decreased cost of patching

Decreased cost of compliance
47%

Decreased cost of compliance

Cost

Optimize multi-cloud capacity and costs

  • Track and manage costs with visibility across data center and public cloud infrastructure
  • Simulate migrations from on-premises and between AWS, Azure, and GCP
  • Eliminate wasted spend by right-sizing resources and terminating idle resources
  • Reserve and schedule IT infrastructure resources for onboarding applications day-one
  • Forecast and model changes in demand to adjust IT resources as needed
  • Prevent budget overruns with insight to changes in spending
  • Report the cost of IT resources to business and IT stakeholders

TrueSight Solutions

TrueSight Operations Management
TrueSight Operations Management

Dynamically learn the behavior of your infrastructure and applications with AIOps

TrueSight Capacity Optimization
TrueSight Capacity Optimization

TrueSight Capacity Optimization aligns IT resources with service demands, optimizing resource usage and reducing costs.

TrueSight Cloud Cost Control
TrueSight Cloud Cost Control

TrueSight Cloud Cost Control provides visibility and control over multi-cloud costs including AWS, Azure, Google Cloud and others.

Get started with TrueSight

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