Our world today is driven by diverse technologies with data being the end-game. But with legacy and newer systems in the mix, the need to extract data from various sources, correlate them and use them to drive advantages is key. With the fourth industrial revolution and the introduction of IoT, we have transformed into a smart generation. IoT is embraced and prevalent worldwide and is a trend that has brought about tremendous savings by giving users the ability to analyze...

Social media is consumed with posts of people complaining about bad customer experiences, services not meeting their expectations and being letdown. The customers network and out-reach invariable become ambassadors of negative publicity for a company’s brand. Social media has given common man the power to act as a journalist and share real-time feeds of poor customer experiences. If organizations don’t act fast, it leaves them open to the dreaded trial by social media, invites competitors to exploit benefits and has...

Working with CyberMAK on our Netreo implementation has been a great experience from start to finish. Their support did not stop at deployment. The post go live assistance has been amazing and we truly appreciate the ongoing help. One of the biggest immediate wins was the improved visibility. We previously had no insight into the systems we are now actively tracking and the added reporting functionality has been a game changer. The CyberMAK team has always been responsive and collaborative....

Businesses can reduce customer service costs by up to 30% by implementing conversational solutions like chatbots. What sets our bots platform apart See for yourself why enterprises around the world trust our platform to build conversational chatbots. Our Bots Platform is an end-to-end platform that was built, from the ground up, with the enterprise in mind and includes all the features financial institutions like banks, accounting firms, and insurance providers need to build powerful and transformative bots at scale. Our...

CyberMAK Information Systems, a global leader in digital transformation, is pleased to announce partnership with Kore.ai, a globally recognized leading Conversational AI Platform. This partnership will help boost digital initiatives of clients by enabling human and machine interactions to be more conversational and effective. Through this partnership, CyberMAK along with Kore.ai will be providing an enterprise-grade, end-to-end conversational AI platform that can be deployed on-premises or on-cloud, enabling companies to rapidly and easily build and deploy advanced chatbots. Kore.ai offers an...

HOW DOES COGNITIVE AUTOMATION WORK? Cognitive automation for RPA means having bots that learn from people how to handle unstructured and unclear data so processes can be automated from end-to-end. IQ BotTM is ready to take on your most unstructured data. THE NEW AI-AUGMENTED RPA Leading the change with cognitive automation. IQ Bot is designed for the 80% of business processes that today rely heavily on people to locate and organize unstructured data before the process can even begin. Users can automate unstructured...

CyberMAK Information Systems today announced a new partnership with Snow Software, the global leader in technology intelligence solutions. This partnership will empower organizations to more efficiently and effectively manage their IT ecosystem by optimizing their enterprise software program expenses, potentially saving millions.  Through this strategic partnership, CyberMAK and Snow will equip organizations with the best solutions to automate, streamline and expedite the management of software assets. With complete visibility of all the on-premises and cloud software license usage, this partnership...

The best of human creativity and flexibility in partnership with the power and depth of RPA and cognitive technology. Digital Workers are the synthesis of otherwise disconnected automation tools — each with incredible value to advance the augmentation of human efforts. As the first and only technology that weaves together RPA, AI and machine learning to create virtual employees that are ready to deploy directly into the fabric of work, Digital Workers are the frontline of intelligent automation. Why did...

RPA is simple—and powerful—business process automation software. Robotic Process Automation enables you with tools to create your own software robots to automate any business process. Your “bots” are configurable software set up to perform the tasks you assign and control.  RPA bots can learn. They can also be cloned. See how they are working and adjust and scale as you see fit. It’s code-free, non-disruptive, non-invasive, and easy. RPA SOFTWARE PUTS PRODUCTIVITY ON REPEAT Think of RPA as your Digital...

It’s a management hub that provides a unified view of all your software, cloud and hardware assets, license entitlements and application usage metrics. With all your vendors in one place, it’s much easier to manage the lifecycle of all applications, regardless of where they’re used. And built-in automation enables dynamic calculation of your organization’s effective licensing position, so you can improve your compliance position. It provides support for all key licensing types including per device, per user consumption- based and...